FREQUENTLY ASKED QUESTIONS

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Top Frequently Asked Questions

When can I start claiming my SkillsFuture Credit? How will I be notified about my SkillsFuture Credit Account?

Singaporeans turning 25 years old will receive their SkillsFuture Credit Account Activation letter by the first quarter of each year. It will include a booklet to explain where they can find the list of approved courses and how to use the credit.

For new Singapore citizens aged 25 years old and above, they will receive their SkillsFuture Credit Account Activation letter within the next quarter after they receive their Singapore citizenship.

Can my employer ask me to use my credit to co-fund the course fees of training which they send me for?

No. The SkillsFuture Credit supports individual-initiated training. It is not intended to pay for training provided by employers, which should continue to be borne by your employer.

Employers need to invest in job-related skills training of their workers as we restructure towards more capital-intensive and skills-driven growth. We will continue to support the efforts of employers through the substantial subsidies that we provide for employer-supported training. The SkillsFuture Credit complements this by fostering a culture that is supportive of lifelong learning.

In addition, employers will not be eligible for absentee payroll support if they ask their employees to fund or co-fund the course fees.

I have registered a course that I found on the SkillsFuture Credit Course Directory with the training provider. However, I am unable to find this course when I try to submit a claim in the SkillsFuture Credit Portal. What should I do?

Please ensure that you have entered your course details (e.g. course ID, course name or training provider) accurately in the course search field.

If you are still unable to find your course, please contact SSG via “My Feedback” at www.skillsfuture.sg/credit.

Where can I seek assistance for advice on the types of courses to register for that will help me to improve my skills and to advance in my career?

You may search for courses in areas you are interested in or related to your career via the SkillsFuture Credit Course directory, by inserting relevant keywords under the search bar, or by browsing the course categories. You may also approach our SSG Career Centres and e2i Career Service Centre if you need further career and training advisory services. The centre locations can be found at www.skillsfuture.sg/credit/help.

What if I do not have a SingPass account? Can I access the SkillsFuture Credit Portal without using SingPass?

You will need to login to your SkillsFuture Credit account using your SingPass.

Note that you will be required to do a one-time update of your SingPass account and set up your 2-Step Verification (2FA) by July 2016.

If you experience any issues relating to SingPass, you may:

  1. Visit https://www.singpass.gov.sg

  2. Email support@singpass.gov.sg

  3. Call SingPass Helpdesk at +65 6643 0555

General Questions on SkillsFuture Credit

What is SkillsFuture Credit?

The SkillsFuture Credit aims to encourage individual ownership of skills development and lifelong learning. All Singaporeans aged 25 and above will receive an opening credit of S$500 from January 2016. Your credit will not expire and the government will provide periodic top-ups, so you may accumulate your credit.

Which government agency is administering the SkillsFuture Credit?

It is administered by the SkillsFuture Singapore Agency (SSG).

Why is the SkillsFuture Credit only for individuals? Will the Government extend support to employers?

The SkillsFuture Credit aims to strengthen individual ownership of skills development and lifelong learning. Hence it is only for individuals.

Currently, employers are eligible for subsidies ranging from up to 50% to 90% of course fees for SSG-supported courses. Under the Enhanced Training Support Scheme for SMEs, SMEs receive up to 90% course fee subsidy when they sponsor their employees for training. Under the Workfare Training Support (WTS) scheme, both Small and Medium Enterprises (SMEs) and non-SMEs who sponsor their employees drawing monthly salary not exceeding $1,900 can receive 95% course fee subsidy. Employers who sponsor their workers aged 40 years and above can also receive up to 90% course fee subsidy. Employers are strongly encouraged to tap on these assistance schemes specially designed for them. In addition to course fee subsidies, sponsoring employers will receive absentee payroll support.

Employees who are sponsored by their employers to go for training should not have to tap on their own SkillsFuture Credit to pay for course fees, as their course fees should be paid by their employers.

When will I receive top-ups to my SkillsFuture Credit account?

The Government will make periodic top-ups to Singaporeans’ SkillsFuture Credit Accounts. No decision has been made on the timing and quantum of the next top up.

Is the SkillsFuture Credit a cash account? Will the credit earn interest?

The SkillsFuture Credit is not a cash account. It will not earn any interest and the credit is non-transferable and lapses upon a change of citizenship or death. The credit can be used to pay for out-of-pocket course fees for attending approved courses. You cannot withdraw cash from this account to pay your training provider as the transactions will be made directly through the SkillsFuture Credit Portal.

I am a Singapore citizen turning 25 next year. When will I receive my credit?

You will receive your account activation letter in January, the year you turn 25. You may proceed to make SkillsFuture Credit claims upon receipt of your account activation letter.

Questions on Eligibility Criteria

Why is the SkillsFuture Credit only available to Singaporeans aged 25 and above?

The SkillsFuture Credit is targeted at Singaporeans who have generally completed their full-time education and are in the workforce or preparing to join the workforce. It allows them to invest in their continued learning journey and be active learners.

Why are Permanent Residents not eligible for the SkillsFuture Credit?

The SkillsFuture Credit is aimed at helping Singaporeans in their learning and skills development, and is in line with Government’s commitment to provide support for Singaporeans to maximise their potential throughout life, and secure good jobs.

Are new Singapore citizens eligible for the SkillsFuture Credit?

New Singapore citizens aged 25 and above, will be eligible for the credit after they have received their Singapore citizenship. SSG will inform them about their SkillsFuture Credit Accounts and the effective date for usage.

I have been based overseas for the past 10 years. Will I be eligible for the SkillsFuture Credit?

Yes, as long as you are still a Singaporean aged 25 years and above.

Questions on Approved Courses for SkillsFuture Credit

What kind of courses can the SkillsFuture Credit be used for?

Your SkillsFuture Credit can be used on top of existing government course subsidies to pay for a wide range of approved work skills-related courses:

  1. Courses subsidised or approved by the SkillsFuture Singapore Agency (SSG);

  2. Selected courses offered by Ministry of Education (MOE)-funded institutions*;

  3. Courses supported by public agencies

  4. SkillsFuture@PA courses offered by the People’s Association, courses offered by the Infocomm Media Development Authority of Singapore’s Silver Infocomm Junctions and selected courses under the National Silver Academy.

* Institute of Technical Education, polytechnics, autonomous universities, SIM University, LASALLE College of the Arts and Nanyang Academy of Fine Arts

Why does the SkillsFuture Credit only support skills related courses?

Technology and globalisation are changing the nature of jobs in the future. It is important for Singaporeans to upgrade their skills to stay relevant and meet the evolving needs of the economy. We want to support Singaporeans in bridging skills gaps, broaden and deepen skills, and help them to advance in their careers. This is in line with the objectives of SkillsFuture.

Can the SkillsFuture Credit be used for courses taken at overseas institutions?

No, the SkillsFuture Credit can only be used for approved courses held in Singapore or approved online courses.

Can retirees use their SkillsFuture Credit for recreational courses such as those offered by the People’s Association? I am retired. What can I use my SkillsFuture Credit for?

No. The SkillsFuture Credit cannot be used for recreational courses offered by the People’s Association. However, seniors can consider using their credit for:

  1. SkillsFuture@PA courses offered by the People’s Association

  2. Basic IT courses offered by the Infocomm Development Authority’s participating Silver Infocomm Junctions and Silver IT Festival

  3. National Silver Academy Courses

Why can’t I use my SkillsFuture Credit at private education institutes?

The use of the SkillsFuture Credit can be used for approved courses offered at selected private education institutes, such as CET Centres appointed by SSG or other SSG-approved training organisations, and MOE-funded arts institutions like LaSalle and Nanyang Academy of Fine Arts.

My course started in 2015 and ended in 2016. Can I use my SkillsFuture Credit for this course? I will be completing my current course by end 2015. Can I use the SkillsFuture Credit for this course?

The SkillsFuture Credit can only be used for courses that commence after the accounts have been created (i.e. on 1 Jan 2016 for those aged 25 and above in 2016).

Are degree & post-grad courses eligible for SkillsFuture Credit?

Selected degree and post-graduation courses offered by MOE have been listed on the SkillsFuture Credit Course Directory. If you cannot find the course on the course directory, it is not eligible for SkillsFuture Credit.

The course I am interested in is not eligible for SkillsFuture Credit. How can I appeal for the course to be recognised for SkillsFuture Credit claim.

Please advise the Training Provider to check the course eligibility requirements of each public agency on http://www.skillsfuture.sg/credit/trainingproviders. Only when the training provider’s course is eligible can the individual submit a claim against the course.

Why are courses from the Civil Service College not eligible for the SkillsFuture Credit?

Civil Service College’s courses not eligible for the SkillsFuture Credit as they are not open to the general public.

I would like to have the course that I am interested to attend/am attending listed in the SkillsFuture Credit course directory. How do I do that?

You can refer your training provider to the list of agencies and contact details at http://www.skillsfuture.sg/credit/help.

Questions on SkillsFuture Credit Course Directory

I would like to sign up for SkillsFuture credit eligible courses. Where can I search for these courses?

Please visit the SkillsFuture Credit course directory at http://www.skillsfuture.sg/credit to view the list of SkillsFuture Credit eligible courses.

Can I sign up and register for these courses directly through the Course Directory?

No. You need to register the course directly with the training provider.

Questions on Course Eligibility and Maintenance

Why do lower-income earners receive the same amount of credit as high-income earners?

The SkillsFuture Credit is a broad-based initiative that encourages individual ownership of skills development and lifelong learning. Singaporeans who are 35 years old and above and earning not more than $1,900 per month can also enjoy higher subsidies of up to 95% of course fees under the current Workfare Training Support (WTS) scheme.

How will the public claim or use their SkillsFuture Credit?

With effect from 19 May 2017, the default payment mode for all courses, except for Massive Open Online Courses, is to pay the SkillsFuture Credit directly to Training Providers. Individuals can use their credit to pay for or offset the course fees of approved courses by applying through http://www.skillsfuture.sg/credit.

Questions on Credit Quantum and Usage

Is $500 in credit enough to cover my training costs?

Many courses are already highly subsidised by the government to ensure that training costs are affordable. The credit can be used on top of existing course fee subsidies provided by the government. The government will make periodic top-ups to Singaporeans’ SkillsFuture Credit Accounts.

How can I claim or use my SkillsFuture Credit? How can I check my credit balance and transactions?

You can use your credit to pay for or offset the course fees of approved courses by applying through http://www.skillsfuture.sg/credit. This SkillsFuture Credit Portal has been made available since January 2016. You can also check your credit balance and transactions via http://www.skillsfuture.sg/credit.

Please note that with effect from 19 May 2017, the default payment mode for all courses, except for Massive Open Online Courses (MOOC), is to pay the SkillsFuture Credit directly to Training Providers. Under this payment mode, individuals are allowed to make claims up to 60 days before their start of the course till the day of course commencement with effect from 21 Apr 2017. This window period is sufficient for individuals to make their claims to facilitate earlier course registration.

When making claims, you should inform your Training Provider on the intention to utilise your SkillsFuture Credit and request for the relevant amount to be offset against the qualifying course fees. You must then submit the claim via the SkillsFuture Credit Portal to pay the relevant credit amount to the Training Provider for your registered course.

For MOOC, offered by overseas Training Providers, you may pay the gross course fees upfront to the Training Provider and submit the claim for reimbursement of SkillsFuture Credit to self within 60 days before the course state date or 90 days after course start date.

Will the SkillsFuture Credit expire?

No, it will not expire and can be used throughout your lifetime. Your SkillsFuture Credit Account will only be closed upon death or annulment of your Singapore citizenship.

Can I transfer my SkillsFuture Credit to my family or friends?

No, the credit is non-transferable.

Can I top-up my own SkillsFuture Credit Account or my family’s or friend’s? Will it attract a credit matching from the Government?

No. The Government will make further top-ups to Singaporeans’ SkillsFuture Credit at periodic intervals.

I am retired. Why can’t I transfer my SkillsFuture Credit to my children or relatives who are working?

The SkillsFuture Credit is meant to support the learning needs of individual Singaporeans by defraying out-of-pocket course fees. All Singaporeans aged 25 and above will receive their own SkillsFuture Credit Account.

Will the credit be accrued to my CPF account when I retire? Why can’t I transfer my credit to my CPF account if I don’t fully utilise it?

No. The SkillsFuture Credit is not in the form of cash. It can only be used to pay for or offset the out-of-pocket course fees of approved courses.

What will happen to my SkillsFuture Credit if I renounce my citizenship? Can I withdraw the credit?

The credit will lapse if individuals were to annul their Singapore citizenship. Upon renunciation of Singapore citizenship, you will be notified that your SkillsFuture Credit Account will be closed. You have three months to submit your outstanding claims before your account closes.

What will happen to my SkillsFuture Credit if my citizenship is renounced and subsequently reinstated?

If you have not received the opening balance of $500 credit, your SkillsFuture Credit Account will be credited with that amount when your citizenship is reinstated.

If you had previously received the opening balance, the remaining balance in your account will not be reinstated when your citizenship is reinstated.

What happens to an individual’s SkillsFuture Credit when he or she passes away?

The credit will expire upon his or her death.

In the event that an individual passes away, what will happen to the outstanding claims yet to be paid out?

For approved claims where the course has not started, the credit claim will not be paid out. At the same time, the individual’s Skills Credit Account will be closed.

For approved claims where the course has commenced, the credit claim will continue to be paid out.

Can I transfer the credit claimed for a course to another course offered by the same training provider?

No, you need to cancel your initial claim and submit a new claim.

Do I have to use my SkillsFuture Credit now?

The credit will not expire. You can use it now or later. You can also accumulate your credit when periodic top-ups are made. There is no rush to use your credit and you are advised to plan your learning journey.

Can the SkillsFuture Credit be used to pay for course registration fees or course materials?

No. The SkillsFuture Credit can only be used to cover (a) course fees payable, (b) assessment fee for certifiable courses, (c) certification fee for approved online courses and (d) GST imposed on components supported for SkillsFuture Credit use. It cannot be used to offset other charges imposed by training providers related to course registration, course withdrawals and administration fees.

  1. Course fees payable

  2. Assessment fee

  3. Certification fee for approved online courses

  4. GST imposed on components supported for SkillsFuture Credit use

It cannot be used to offset other charges imposed by Training Providers that are related to course registration, course withdrawals and administration fees.

How will the credit be paid out?

With effect from 19 May 2017, the default payment mode for all courses is for individuals to pay their SkillsFuture Credit directly to the Training Providers within 60 days before the course start date (date inclusive). You will only be able to choose the “Pay to: Training Provider’ option in theSkillsFuture Credit Portal.

However, for Massive Open Online Courses (MOOCs) offered by overseas Training Providers, you may pay the gross course fees upfront to the Training Provider and submit the claim for reimbursement of SkillsFuture Credit to self within 60 days before the course state date or 90 days after course start date. Such courses will reflect the “Pay to: My Bank Account” option in the SkillsFuture Credit Portal when you make a claim. Payment will be received by you within 7 working days upon your claim approval. You will receive an SMS or email notification when your claim is paid out.

Please take note that it is mandatory for you to submit supporting documents (detailing the course fee, government subsidy, receipt/net course fee payable (inclusive of GST) and applicants’ name as per NRIC) for your claim at the point of claim submission at 'Submit a Claim' page. You may upload up to 10 documents with a maximum file size of 5MB per document. The supported file types are pdf, doc, xls, tif, jpg, png. The payment receipt document must be addressed to the claim applicant. If this is the first time that you are applying to use your credit, you will be prompted to update your information, including your bank account details under “My Profile” in the SkillsFuture Credit Portal.

Why is there a need for this pay to training providers default payment mode?

There have been instances of individuals making fraudulent claims without attending/signing up for any courses. To reduce the risk of such claims, SSG will disburse SkillsFuture Credit payment directly to Training Providers for courses that the individual has signed up for.

Why are Massive Open Online Courses exempted from this revision?

Massive Open Online Courses (MOOCs), such as Coursera, Udacity and Udemy are conducted by overseas Training Providers, where SkillsFuture Credit payments to these Training Providers are currently unavailable.

Will there be a risk of training providers making fraudulent claims instead with this default payment mode?

Training Providers under the SkillsFuture Credit scheme are subjected to regular audits. SSG will not hesitate to take action against Training Providers who breach the Terms and Conditions.

Should you encounter possible fraud cases involving Training Providers, please contact SSG via the SkillsFuture Hotline at 6785 5785.

When can I submit a claim to use my SkillsFuture Credit?

With effect from 19 May 2017, the default payment mode for all courses is for individuals to pay the SkillsFuture Credit directly to Training Providers within 60 days before the course start date (date inclusive).

Upon activation of your SkillsFuture Credit account, you can apply to use your credit to pay directly to the training provider by the course start date (date inclusive). Before logging into your account, you will need to have your SingPass ID, password, name of training provider, course title and course start date.

For Massive Open Online Courses (MOOCs) offered by overseas Training Providers, you may pay the course fees upfront and submit the claim for reimbursement to self within 90 days after course start date. Such courses will reflect the “Pay to: My Bank Account” option in the SkillsFuture Credit Portal when you make a claim. Payment will be received by you within 7 days upon your claim approval. Please take note that it is mandatory for you to submit supporting documents (detailing the course fee, government subsidy, receipt/net course fee payable (inclusive of GST) and applicants’ name as per NRIC) for your claim.

If this is the first time that you are applying to use your credit, you will be prompted to update your information, including your bank account details under “My Profile” in the SkillsFuture Credit Portal.

How will the revision to the SkillsFuture Credit claim processes affect individuals without the 3 local bank accounts (DBS/POSB, OCBC and UOB) or are IT-illiterate and require manual claims?

This change will not inconvenience such SkillsFuture Credit users. They will still be allowed to make manual claims. They can obtain the application forms from designated touchpoints at the e2i centres and WSG Careers Connect.

Can I submit a claim without registering for a course?

No. Please register for a course with a training provider first before submitting a claim. You will need your course details (e.g. course start date, course ID, training provider) before you can submit a claim.

Please note that individuals who provide false claims without attending/signing up for any courses are in breach of Section 58 of the SkillsFuture Singapore Agency Act which carries a maximum penalty of $10,000 fine and imprisonment of up to 12 months or both.

Do I have to submit supporting documents when I submit a claim? How do I know whether the supporting documents are sufficient?

You are required to submit supporting documents (detailing the course fee, government subsidy, receipt/net course fee payable (inclusive of GST) and applicants’ name as per NRIC) at the point of claim submission at 'Submit a Claim' page (Proof of payment e.g. registration confirmation or acknowledgement slips, official receipts). You may upload up to 10 documents with a maximum file size of 5MB per document. The supported file types are pdf, doc, xls, tif, jpg, png.

For MOOC, you may also submit proof of participation during claim submission within 90 days after the course start date.

Please also ensure that you keep the relevant supporting documents for at least 6 months.

What should I do if I do not have an email account and/or handphone number? How will I receive notification on my claim?

Please feel free to approach WSG Career Centres and e2i Career Service Centre for assistance. To find out the location of these centres, please visit: http://www.skillsfuture.sg/credit/help.

If I have submitted a claim for my credit to be paid to my bank account, when will I receive the claimed amount?

With effect from 19 May 2017, the default payment mode for all courses is for individuals to pay their SkillsFuture Credit directly to the Training Providers within 60 days before the course start date (date inclusive).

For Massive Open Online Courses (MOOCs) offered by foreign based Training Providers, you may pay the course fees upfront to the training provider and submit the claim for reimbursement to self within 90 days after course start date. Such courses will reflect the “Pay to: My Bank Account” option in the SkillsFuture Credit Portal when you make a claim. Payment will be received by you within 7 working days upon your claim approval. You will receive an SMS or email notification when your claim is paid out.

Please take note that it is mandatory for you to submit supporting documents (detailing the course fee, government subsidy, receipt/net course fee payable (inclusive of GST) and applicants’ name as per NRIC) for your claim. If this is the first time that you are applying to use your credit, you will be prompted to update your information, including your bank account details under “My Profile” in the SkillsFuture Credit Portal.

To prevent any payout delays, please ensure that your bank account and contact details are accurately captured and updated in your SkillsFuture Credit account. If you do not receive the amount within 30 days from the claim submission date, please contact SSG via “My Feedback” at http://www.skillsfuture.sg/credit.

When can I cancel my SkillsFuture Credit claim submission?

You can only cancel your claim submission before the course start date.

Why was my claim rejected?

The reason for rejection will be provided under the claim details page in your SkillsFuture Credit Account.

I have submitted the wrong claim details (e.g. training provider, course name, course fee amount, claim amount, supporting documents). Can I edit the claim submission?

No. If you have submitted the wrong claim details, please cancel the claim submission and submit a new one with the correct details.

I entered my bank account details and an error occurred, what should I do?

Please omit the dashes when entering your bank account number. All bank account numbers should have at least 9 digits. For POSB/ DBS account holders with account numbers less than 9 digits, please contact the bank to obtain a more updated account number.

The training provider insists that I pay cash up-front for a course which is eligible for the SkillsFuture Credit? Is this allowed?

No. With effect from 19 May 2017, the default payment mode for all courses is to pay the SkillsFuture Credit directly to Training Providers within 60 days before the course start date (date inclusive). Please contact SSG via the SkillsFuture Hotline at 6785 5785 if you come across such Training Providers.

The only exception are Massive Open Online Courses (MOOCs) offered by overseas Training Providers. For these courses, you may pay the course fees upfront to the training provider and submit the claim for reimbursement to self within 90 days after course start date.

Can I get a refund for the credit that I have used for a course which has been cancelled by the training provider?

Where possible, you should cancel your claim submission in the SkillsFuture Credit Portal before the course start date.

If your credit has already been paid out, please contact SSG via the SkillsFuture Hotline at 6785 5785.

Can I get a refund for the credit that I have used for a course if I am unable to attend the course or did not complete the course?

Where possible, you should cancel your claim submission in the SkillsFuture Credit Portal before the course start date.

If your course has started and you are unable to complete it, you will need to contact the training provider for information about the training provider’s refund policy.

The training provider has offered to give me cash/ vouchers in exchange for using my SkillsFuture Credit. Am I allowed to sell/exchange my credit?

No. Please contact SSG via the SkillsFuture Hotline at 6785 5785 if you come across such Training Providers.

Can I use my SkillsFuture Credit on a course which I have already attended?

Yes. However, you can only submit a claim for the course that starts on or after 1 January 2016 or the date of your account activation, whichever is later.

What happens if an individual has already paid for a course in full and wishes to use the SkillsFuture Credit subsequently?

From 19 May 2017 onwards, you may submit a claim for SkillsFuture Credit within 60 days before the course start date (date inclusive). The claim will be disbursed to the Training Providers within 7 days after the course start date. If you have already paid for a course in full, you may contact the Training Providers to make a separate arrangement for refund of the fees covered by the SkillsFuture Credit. SSG will not be a party to enforce such an arrangement.

Can I submit a claim immediately after updating my bank account details? Do I have to wait for some time before the bank details are processed?

Yes. For Massive Open Online Courses (MOOCs), you may submit a claim immediately after updating your bank account details in your SkillsFuture Credit Account.

The name indicated in my SkillsFuture Credit Portal is outdated. I am not able to make edits to them. What should I do?

SSG obtains your profile information based on updates made to your NRIC information. If you need to make changes to your name or address, please approach ICA or Neighbourhood Police Posts/Centres (http://www.ica.gov.sg). Please note that it will take up to 1 month for the change to be reflected onto the SkillsFuture Credit Portal.

Other Questions

Can I submit Claims on the SkillsFuture Credit portal on my mobile or tablet?

Yes. However, do ensure that the operating system (OS) on your mobile or tablet is supported.

What are the supported mobile operating systems on my mobile or tablet?

They are Apple iOS9, Android 5.0 Lollipop and Windows Phone 8.1 onwards. Please ensure that your mobile operating system is updated for better experience in navigating the SkillsFuture Credit Portal.

What are the supported mobile browsers on my mobile or tablet?

They are Mobile Safari 9, Chrome 48 and Internet Explorer Mobile Version 11 onwards. Please ensure that your mobile browser is updated for better experience in navigating the SkillsFuture Credit Portal.

In my "Profile" page, there is a field to enter my latest employment details. Do I enter my previous or current job? What if I am unemployed at the moment?

Please enter the details of your current or last held job, whichever is more recent.

What is the difference between SkillsFuture Credit and SkillsFuture Study Award?

The SkillsFuture Study Award targets early to mid-career Singaporeans who want to develop and deepen their specialist skills needed by future economic growth sectors or in areas of demand, and who have relevant working experience in such sectors.

The SkillsFuture Credit is available for all Singaporeans aged 25 and above to support their own skills development and lifelong learning. They can use the SkillsFuture Credit to deepen in their current field or to develop skills outside their current field.

Can I use my SkillsFuture Credit together with SkillsFuture Study Awards?

Yes. You can use your SkillsFuture Credit to offset course fees for eligible courses on top of the SkillsFuture Study Award.

Will the SkillsFuture Credit result in a rise in course fees?

SSG, MOE and partnering agencies will work with approved training providers to ensure that course fees remain affordable.

While attending courses to be claimed using SkillsFuture Credit, should individuals take their own personal leave or should this be charged under company’s time?

You will need to make your own arrangements with your employer if you wish to attend training during office hours.

Will the SkillsFuture Credit cover the same courses as the Post-Secondary Education Account (PSEA)?

Yes. All courses covered under the PSEA are also covered under the SkillsFuture Credit.

Why is the PSEA cut-off age being brought forward from age 30 to age 25? What will happen to the monies in my PSEA account?

Currently, the age of closure of the PSEA is still maintained at 30 years old to enable individuals to have more time to plan their learning and use their PSEA balances to pay the fees of approved courses. There are no plans to shift the age of closure at the moment.

Will I still be able to use my SkillsFuture Credit if I opt to extend my PSEA?

Yes.

Will I still receive the first tranche of my NS HOME Award if my PSEA is closed?

Yes. It will be paid into your CPF OA once your PSEA is closed, unless you have opted to extend it to age 30.

What are the supported browsers?

They are Internet Explorer 9, Chrome v43.0, Firefox v39.0, Safari v5.1 version and onwards. Please ensure that your browser is updated for better experience in navigating the SkillsFuture Credit Portal.

Can I access the SkillsFuture Credit Portal to submit my SkillsFuture Credit claim application on my mobile or tablet?

Yes.