Frequently Asked Questions
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Frequently Asked Questions

What is SSG’s definition of blended learning?

Blended learning is the use of an appropriate mix of classroom learning, e-learning and workplace learning to improve learning efficacy and accessibility.

What constitutes e-learning?

E-Learning can refer to online learning that is usually delivered through a Learning Management System or technology-enabled learning.

A key component in e-learning is interactivity, as it has been proven to have significant impact on the effectiveness of the learning process. E-Learning interactivity is defined as the interaction between learners and e-learning tools through which learners become engaged and involved in the e-learning process. With this in mind, there are four main e-learning interactivity levels and SSG deems that any e-learning within the WSQ full qualifications should be of at least level 2 interactivity.

Level 1 (Passive)
In this level, the learner acts merely as a receiver of information. The learner may read text on the screen as well as view videos, graphics, illustrations and charts. The learner may interact simply by using navigational buttons to move forward or back through the program.

Level 2 (Limited Interaction)
In this second level, the learner makes simple responses to instructional cues. As in Level I, there may be multiple choice exercises, pop-ups, rollovers or simple animations. Level II adds a component of scenario-based multiple choice and column matching related to the text and graphic presentation.

Level 3 (Complex Interaction)
Learner makes multiple, varied responses to cues. In addition to the types of responses in Level II, complex interactions may require text entry boxes and manipulation of graphic objects to test the assessment of the information presented.

Level 4 (Real-time interaction)
Real-time interaction creates a training session that involves a lifelike set of complex cues and responses in this last level. The learner is engaged in a simulation that exactly mirrors the work situation.

What constitutes workplace learning?

Workplace learning refers to structured, planned and organised learning that takes place at a workplace (site), and involves performing day-to-day work tasks (activity). It includes on-the-job training (OJT) and practicum.

  • OJT is initiated by employers for their own employees, where the supervised training is carried out while the employees are performing their actual job at their actual place of work. OJT blueprints, showing the key OJT tasks and corresponding OJT training hours, must be submitted with the grant application in Skillsconnect.

  • Practicum is initiated by training providers as part of training programmes, where there is supervised training that allows trainees to perform application of skills. This takes place usually in generic worksites.

If my training programme adopts problem-based learning to solve a real work problem through projects, is it considered as workplace learning?

If the project requires learners to implement the project to their actual job, it will constitute as workplace learning.

Will there be course fees and absentee payroll funding for the workplace and elearning components? Is there a higher quantum for workplace or e-learning components?

The funding rate for all learning modes (i.e. classroom, workplace and e-learning) is the same.

E-learning component for WSQ courses are eligible for course fee and absentee payroll if the criteria below are fulfilled.

To be eligible for course fee grant,

  • Trainer/instructor support must be available for trainees who need further clarification or assistance

  • Technical helpdesk support must be available;

  • Tracking mechanism/monitoring system must be in place to track trainees’ participation

    To be eligible for absentee payroll funding, the course must have:

    • Indication of a course commencement date and course end date when training partners submit SOA results;

    • Indication of the estimated number of e-learning hours expected to complete the course on SCN profile;

    • An authentication process to verify trainee identity, enable the conduct of eassessments and ensure accuracy and authenticity of the assessment results
      [This is only required if the assessment to award SOA is done fully online];


    • Instructor facilitation as part of the course (can be online or face-to-face) For Workplace Learning, the funding provided to OJT hours and Practicum are:

      • OJT: Course Fees Grant only

      • Practicum: Course Fees Grant and Absentee Payroll

What is the accreditation process for blended courses?

  • For new blended courses, current accreditation process will apply. Please inform SSG Quality Management Division (QMD) officers prior to developing the courseware.

  • For conversion of accredited course to blended course, training provider does not have to submit for reaccreditation if the revised course has:

    1. No major change in Assessment Plan (AP).
      Major change in AP refers to:

      • Any addition or deletion or change in assessment methods.
        Example: Change from oral questions to written assessment.

      • Any change in assessment duration resulting in being less or more than 50% of the approved assessment hours.
        Example: Approved assessment hour = 2 hours, revised assessment hour = 45 mins or 3.5 hours.

    2. Any subsequent change in Total Hours does not result in the course being less or more than 50% of that recommended in the competency standard(s).

For reaccreditation, please contact QMD with your intended course to develop.