Skills Framework for Human Resource

Human Resource

What Is it?

The Skills Framework (SFw) is a SkillsFuture initiative developed for the Singapore workforce to promote skills mastery and lifelong learning, and is an integral component of the Human Resource (HR) Industry Manpower Map.

Jointly developed by SkillsFuture Singapore (SSG), Workforce Singapore (WSG), and the Ministry of Manpower (MOM), supported by the Institute for Human Resource Professionals (IHRP), together with industry associations, training providers, organisations and unions, the Skills Framework for HR provides useful information on:

  • Sector information;

  • Career pathways;

  • Occupations and job roles;

  • Existing and emerging skills; and

  • Training programmes for skills upgrading and mastery.

Who Is It For?

Individuals who wish to join or progress within the Human Resource sector, to assess their career interest, identify relevant training programmes to upgrade their skills and prepare for the desired job roles.

Employers will be able to recognise these skills and invest in training their employees for career development and skills upgrading.

Training providers can gain insights on sector trends, existing and emerging skills that are in demand, and design programmes to address the industry needs accordingly.

How Does It Work?

The Skills Framework for HR contains information on trends, career pathways, occupations, job roles, skills and competencies and training programmes.

 

(i) Sector Information

This section provides information on the Skills Framework for HR, including information on trends and workforce profiles in the sector.

Click here to download the Guide to Occupations and Skills for the Skills Framework for HR.

 

(ii) Career Pathways

The Career Pathways show the possible options for vertical and lateral progression for advancement and growth. Seven (7) tracks, i) Operations and Technology, (ii) Performance and Rewards, (iii) HR Business Partner, (iv) Talent Attraction, (v) Employee Experience and Relations, (vi) Talent Management and (vii) Learning and Organisation Development have been identified, which encompass 21 job roles.

Click to download the Career Pathways for the Skills Framework for HR. [PDF/ Word]

 

(iii) Skills Maps

The Skills Maps covers a total of 21 job roles, critical work functions, key tasks and skills and competencies aligned to the five tracks.

 

(a) View the Occupations/Job Roles under the Skills Framework for HR

Click on the tracks listed below to download the Skills Map for each track.

 

Chief Human Resource Officer

  • Chief Human Resource Officer [PDF / Word]

Operations and Technology

  • Manager, Operations and Technology [PDF / Word]

  • Head, Operations and Technology [PDF / Word]

Performance and Rewards

  • Associate, Performance and Rewards [PDF Word]

  • Executive, Performance and Rewards [PDF Word]

  • Manager, Performance and Rewards [PDF / Word]

  • Head, Performance and Rewards [PDF / Word]

HR Business Partner

  • HR Business Partner / HR Manager [PDF Word]

  • Head, HR Business Partner [PDF / Word]

Talent Attraction

  • Associate, Talent Attraction and Employee Experience and Relations [PDF Word]

  • Executive, Talent Attraction and Employee Experience and Relations [PDF Word]

  • Manager, Talent Attraction [PDF Word]

  • Head, Talent Attraction [PDF / Word]

Employee Experience and Relations

  • Associate, Talent Attraction and Employee Experience and Relations [PDF Word]

  • Executive, Talent Attraction and Employee Experience and Relations [PDF / Word]

  • Manager, Employee Experience and Relations [PDF Word]

  • Head, Employee Experience and Relations [PDF / Word]

Talent Management

  • Associate, Talent Management and Learning and Organisation Development [PDF Word]

  • Executive, Talent Management and Learning and Organisation Development [PDF Word]

  • Manager, Talent Management [PDF Word]

  • Head, Talent Management [PDF / Word]

Learning and Organisation Development

  • Associate, Talent Management and Learning and Organisation Development [PDF / Word]

  • Executive, Talent Management and Learning and Organisation Development [PDF Word]

  • Manager, Learning and Organisation Development [PDF / Word]

  • Head, Learning and Organisation Development [PDF / Word]

 

(iv) Skills and Competencies

The Skills and Competencies identified for each of the job roles fall under two broad classifications: (i) Technical Skills and Competencies, and (ii) Generic Skills and Competencies.

 

(a) View the Technical Skills and Competencies for the Skills Framework for HR

 

Technical Skills and Competencies comprise occupation/job-specific knowledge, skills and abilities that a person needs to have to perform the various tasks.

Click here to download the Overview of Technical Skills and Competencies for the Skills Framework for HR.

Human Resource Planning

  • Business Acumen  [PDF Word]
  • Financial Acumen [PDF Word]
  • Human Resource Policies and Legislation Framework Management [PDF Word]
  • Human Resource Practices Implementation [PDF Word]
  • Human Resource Strategy Formulation [PDF Word]
  • Operational Excellence [PDF Word]
  • Organisational Change Management [PDF Word]
  • Organisational Culture Development [PDF Word]
  • Organisational Design [PDF / Word]
  • Organisational Diagnosis [PDF Word]
  • Organisational Strategy Development [PDF Word]
  • Risk Management [PDF Word]
  • Strategic Workforce Planning [PDF Word]
  • Workplace Optimisation [PDF / Word]

Employee Attraction

Workforce Development

Workforce Engagement

  • Benefits Management [PDF Word]
  • Compensation Management [PDF Word]
  • Conduct and Behaviour Management [PDF Word]
  • Diversity and Inclusion Management [PDF Word]
  • Employee Communication Management [PDF / Word]
  • Employee Engagement Management [PDF / Word]
  • Employee Relationship Management [PDF / Word]
  • Executive Remuneration Management [PDF / Word]
  • Health and Wellness Programme Management [PDF Word]
  • Labour Relations Management [PDF Word]
  • Organisational Event Management [PDF Word]
  • Total Rewards Philosophy Development [PDF Word]

Employee Separation

  • Involuntary Exit Management [PDF Word]
  • Retirement and Re-employment Management [PDF Word]
  • Voluntary Exit Management [PDF / Word]

General Human Resource Management

  • Data Collection and Preparation [PDF Word]
  • Data Governance [PDF Word]
  • Data Management [PDF Word]
  • Human Resource Advisory [PDF Word]
  • Human Resource Analytics and Insights [PDF Word]
  • Human Resource Digitalisation [PDF Word]
  • Human Resource Service Quality Management [PDF Word]
  • Human Resource Systems Management [PDF Word]
  • Project Management [PDF / Word]
  • Skills Framework Adoption [PDF Word]
  • Stakeholder Engagement and Management [PDF Word]
  • Technology Integration [PDF Word]

(b) View the Generic Skills and Competencies for the Skills Framework for HR

Generic Skills and Competencies are employability/transferable skills and competencies.

Click here to download the Overview of Generic Skills and Competencies for the Skills Framework for HR.

 

(v) Training Programmes

The Training Programmes provide information on skills acquisition that are available for new entrants and in-service personnel to acquire skills and competencies required for various job roles in the HR sector.

 

(a) View the Training Programmes for new entrants

These are programmes that equip new entrants with skills and knowledge for the specific job role in the sector at their respective entry level.

Click on the tracks below to download the respective training programmes for each job role.

  • Performance and Rewards [PDF / Word]
  • HR Business Partner [PDF / Word]
  • Talent Attraction and Employee Experience and Relations [PDF / Word]
  • Talent Management and Learning and Organisation Development [PDF / Word]

 

(b) View the Training Programmes for in-service employees

For in-service employees who work in the HR sector and who aspire to take on more challenging roles at work, you can identify and enrol in the training programmes listed here to acquire the relevant skills.

These are programmes for in-service personnel to broaden or deepen specific skills and knowledge for the various job roles in the sector. 

Chief Human Resource Officer

  • Chief Human Resource Officer [PDF / Word]

Operations and Technology

  • Manager, Operations and Technology [PDF Word]
  • Head, Operations and Technology [PDF / Word]

Performance and Rewards

  • Associate, Performance and Rewards [PDF Word]
  • Executive, Performance and Rewards [PDF Word]
  • Manager, Performance and Rewards [PDF / Word]
  • Head, Performance and Rewards [PDF / Word]

HR Business Partner

  • HR Business Partner / HR Manager [PDF Word]
  • Head, HR Business Partner [PDF / Word]

Talent Attraction

  • Associate, Talent Attraction and Employee Experience and Relations [PDF Word]
  • Executive, Talent Attraction and Employee Experience and Relations [PDF Word]
  • Manager, Talent Attraction [PDF Word]
  • Head, Talent Attraction [PDF / Word]

Employee Experience and Relations

  • Associate, Talent Attraction and Employee Experience and Relations [PDF Word]
  • Executive, Talent Attraction and Employee Experience and Relations [PDF Word]
  • Manager, Employee Experience and Relations [PDF Word]
  • Head, Employee Experience and Relations [PDF / Word]

Talent Management

  • Associate, Talent Management and Learning and Organisation Development [PDF Word]
  • Executive, Talent Management and Learning and Organisation Development [PDF Word]
  • Manager, Talent Management [PDF Word]
  • Head, Talent Management [PDF / Word]

Learning and Organisation Development

  • Associate, Talent Management and Learning and Organisation Development [PDF Word]
  • Executive, Talent Management and Learning and Organisation Development [PDF Word]
  • Manager, Learning and Organisation Development [PDF / Word]
  • Head, Learning and Organisation Development [PDF / Word]
 

(c) View the Training Programmes for Generic Skills and Competencies (GSCs)

These are programmes through which individuals can acquire the GSCs, which are transferable and can be applied across sectors. The GSCs facilitate employability by supporting individuals in acquiring relevant Technical Skills and Competencies (TSCs) for various job roles in different sectors. Please click [PDF / Wordto access the GSC training programme listing.

In-service personnel can identify the top five GSCs which are required for respective job roles by referencing the Skills Maps listed in Section (iii) (a) above before refering to the listing to identify training programmes for GSCs which are considered as critical for the job roles.

 

For more information on Training Programmes, please visit the respective training providers’ websites or http://www.skillsfuture.sg/credit.

Skills Framework Templates

 

 

This section helps users to populate Skills Framework content into editable Microsoft Word templates.

Step 1: Select template(s)



Step 2: Select Occupation(s)/Job Role(s)

Step 3: Click HERE to Download

    Skills Framework Workshop

    We encourage enterprises that are keen to learn how Skills Framework can enhance their Human Resource practices to sign up for the Skills Framework Workshop.

     

    HOW you will benefit

    • Understand the intent and purpose of the Skills Framework
    • Comprehend the components of the Skills Framework
    • Enhance HR practices in the areas of talent attraction, performance and career management, learning and development through the Skills Framework
    • Adopt the Skills Framework to improve people strategy and business outcomes

     

    WHO should attend

    • HR practitioners who: 
      • Develop strategic HR policies and processes
      • Develop in-house workplace learning tools and platforms
      • Review strategic alignment between corporate vision and human capabilities
    • Line managers and leaders who develop and deploy performance support tools

     

    Click HERE to register your interest for the workshop.